Called GoDaddy Tech Support – It Was Awesome

October 4, 2012 // Posted in Blogs, Technology, Web  

Had a weird problem with my blog last night and I called GoDaddy technical support to ask for help. This is the best damn thing about GoDaddy – they have live tech support guys there to answer the phone, 24/7. Some other hosting companies make you send in a trouble ticket and wait for them to get back with you. I actually had to wait for 3 days with one company and then the answer they sent back by email wasn’t the solution and I had to send in ANOTHER trouble ticket and wait another fucking day!

The GoDaddy guys seem to know every answer right on top of their head and they are so patient with me. I had a guy who walked me though it step by step and then he also sent me an email with a link to a tutorial in case I have to do it again. That was top notch customer service and I am so very grateful to GoDaddy for making the help available by phone. It was the BEST!

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